Personalised WhatsApp marketing at scale
Send targeted broadcasts, automate drip campaigns and collect surveys and reviews on WhatsApp, using your customer data to personalise every message.
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Campaigns that convert
Targeted broadcasts
Segment clients by demographics, interests and behaviour, then message each group at scale. Promotions and updates land straight in their WhatsApp inbox, with high visibility.
Automated drip campaigns
Send a series of messages over time that nurture leads without manual follow-up. Each message brings useful content or an offer that keeps your business top of mind.
Reviews and feedback
Collect surveys and ask happy customers for reviews automatically to build social proof. You learn what customers think and strengthen your online reputation at the same time.
Key features of WhatsApp marketing

Segmented, personalised campaigns
Pick an audience by demographics, preferences or behaviour and send promotions, offers or updates straight to their WhatsApp inbox. Customer data personalises each message, so a bulk send still reads like a one-to-one conversation.
- Segments: group clients by who they are and what they do
- Broadcasts: mass messages with high visibility
- Personalisation: customer details in every message

Drip campaigns for lead nurturing
Deliver a series of targeted messages to your leads over time, set up once and sent automatically. Share relevant content, educational resources and offers that keep leads engaged and move them along until they are ready to buy. Staying in touch consistently builds trust, credibility and authority in your industry.

Surveys, feedback and reviews
Automate the whole survey workflow, from creating and sending to collecting responses, and gather insight without extra work. Automated review requests then prompt satisfied customers to share their experience on Google or social media, improving your online reputation and attracting new customers.
- Automated customer satisfaction surveys
- Feedback collected without manual follow-up
- Review requests for Google and social media
How to plan a WhatsApp marketing campaign
WhatsApp messages land on the same phone your customers check all day, which makes the channel effective and also easy to overuse. A good campaign is short, relevant to the person receiving it and sent only to people who agreed to hear from you.
A simple planning checklist:
- Audience: build the list from tags and custom fields with WhatsApp segmentation and broadcasts, rather than messaging everyone.
- Template: outbound marketing messages on WhatsApp use templates approved by Meta, so prepare and submit them before launch day.
- Next step: give one clear action per message, such as a reply, a booking or a visit to a campaign landing page.
- Timing: schedule sends for when your audience is likely to read them.
For leads who are not ready to buy, a drip sequence built with automation workflows spaces messages over days or weeks. Our guide to WhatsApp drip campaigns covers how to structure one.
After each campaign, send a short survey or review request to customers who bought, and use the replies to refine the next segment. Retailers, education providers, wellness studios and service businesses all use this loop to grow repeat business.
Works well with
What our customers say
We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.
Natalie HiongFounder, Creative Hearts
We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.
ChaitraFounder, Untangle
Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!
MeryemFounder, Reforma Pilates
Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.
JustinGeneral Manager, Espressivo Music Academy
I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.
Raghavendran RajasekaranFounder, Music Love Yoga
This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!
AazamFounder, Sport-fit Physio Care
Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!
Dr. Giri PrasetyaFounder, Spinalign Wellness
After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.
Dr. Abdul AzeezFounder, Pearl Kinesis Healthcare
My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.
LakshmiCEO, SAMA: The Calm Mind Studio
Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!
Founder, The Unalome
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