Live chat for your website
Add a branded chat widget that lets visitors reach you by live chat or their favourite messaging app. Capture leads and reply from one inbox.
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Trusted by businesses worldwide
Turn visitors into conversations
Every channel, one widget
Visitors chat on your site or jump to their messaging app, and every reply comes from one place. Your team answers website and social conversations side by side, saving time.
Capture more leads
A custom lead form collects contact details and saves them for you automatically. Every new visitor becomes a contact you can organise and follow up, with no copying between tools.
AI first, people when needed
Your AI agent answers visitors 24/7 and hands over to a teammate when a chat needs a person. Response times stay short, even outside office hours.
Key features of the live chat widget
Every conversation in one place
Connect your social channels without code and handle live chat and messaging conversations together in a single inbox:
- Simple setup: integrate every social channel without coding
- Real-time chats: handle conversations from different messaging platforms in one location
- Faster replies: respond across channels at the same time, saving time and improving service
Lead capture and 24/7 support
Turn website visitors into leads and support them around the clock:
- Custom lead form: gather contact details with a form you personalise
- Automatic lead management: details are stored and organised for you
- 24/7 chatbot: instant answers on live chat and your social channels, with faster response times
Branded widget, mobile replies
Design a widget that matches your brand in a few simple steps, so it looks like part of your site and invites visitors to start a chat. Your team can co-own conversations and reply together, from the web or on the go with the mobile app. Enquiries get answered whether you are at your desk or away from it.
How to add live chat to your website and keep it staffed
Setting up the widget takes a few steps: design it to match your brand, choose which messaging channels visitors can switch to, and add it to your site. Visitors can then chat on the page or continue in the app they prefer, such as WhatsApp or Facebook Messenger, so the conversation stays with them after they leave your website.
Decide what you want from each chat before going live. If you want leads, turn on the lead form and keep it short so more visitors complete it. If you want to cut support time, let the AI agent answer common questions first and pass anything it cannot handle to your team.
Staffing is simpler than it looks. Replies come into one place, several teammates can work on the same conversation, and the mobile app means someone can answer away from a desk. Visitors who share their details can later receive follow-up marketing messages, so a single website visit becomes an ongoing relationship.
- Service businesses: booking enquiries from people browsing your services
- Online stores: product questions before checkout
- Schools and NGOs: information requests from new visitors
Works well with
What our customers say
We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.
Natalie HiongFounder, Creative Hearts
We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.
ChaitraFounder, Untangle
Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!
MeryemFounder, Reforma Pilates
Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.
JustinGeneral Manager, Espressivo Music Academy
I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.
Raghavendran RajasekaranFounder, Music Love Yoga
This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!
AazamFounder, Sport-fit Physio Care
Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!
Dr. Giri PrasetyaFounder, Spinalign Wellness
After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.
Dr. Abdul AzeezFounder, Pearl Kinesis Healthcare
My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.
LakshmiCEO, SAMA: The Calm Mind Studio
Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!
Founder, The Unalome
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