Fuller classes, less admin
Schedule classes, group sessions and events with participant limits and waitlists. People book online or in chat, pay upfront and get automatic reminders.
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Every seat accounted for
Set class limits
Cap each class, event or group session so it never overbooks. Turn on a waitlist and people are notified automatically when a spot opens up, so freed seats get filled.
Book any way
Participants book from the online portal or a chatbot, and your team can add bookings from the admin dashboard. Online and offline classes are booked the same way.
Fewer no-shows
Automated reminders and notifications keep participants informed and on schedule. If plans change, they cancel on their own, so your team is not chasing changes by hand.
Key features of class bookings
Classes with participant limits
Schedule classes, events and group sessions in one place and set a participant limit on each, so class sizes stay right and nothing is overbooked. Offer different formats to suit different preferences:
- Offline classes: in-person sessions at your location
- Online classes: sessions participants join remotely
- Events and group sessions: scheduled with their own participant limit
Book online, in chat or at the desk
Offer a variety of booking options so participants can choose what suits them. They book through your online portal or a chatbot on the channels they already use, and your team can add bookings from the admin dashboard for walk-ins or phone requests. All bookings land in the same schedule.
Waitlists that fill gaps
Never miss a chance to fill a class. Turn on a waitlist to manage overflow when a class is full, and participants are notified automatically when a spot becomes available. Popular classes stay full, and people who missed out still get a chance to join.
Payments, reminders and cancellations
The admin around every booking runs on its own, for classes, events and group sessions alike. Personalised communication keeps participants informed and looking forward to what's next:
- Payments: collect fees directly through the platform when people book
- Reminders: automated alerts and notifications reduce no-shows
- Cancellations: participants cancel on their own, without calling your team
Attendance and booking reports
Track attendance, monitor bookings and see how each class performs, so you can plan your schedule with real data. Reports break down classes run by each staff member and by class type, and show the clients who book most. Use the numbers to adjust your timetable and class sizes.
What to look for in a class booking system
A class booking system does a different job from one-to-one scheduling. Instead of matching one customer to one staff member, it manages a shared timetable, a fixed number of places and a group of people who all need the same updates. Before you choose one, check that it covers these basics:
- A capacity limit on every session, so nothing gets overbooked
- A waitlist that offers freed places to the next person in line
- Online and in-person sessions on the same timetable
- Payment at booking, so places are not held by people who never pay
- Attendance figures per class and per staff member
Yoga and pilates studios, gyms, dance schools and tutoring centres all run on this model, as do workshops, webinars and community events. Fitness and wellness studios usually start with recurring weekly classes, while schools and training providers often use it for courses and open days. If members pay monthly, pair class bookings with membership plans and class credits so they can book without paying each time.
To get going, create your class types, set the capacity and price for each, then publish your timetable. Many studios let members book in WhatsApp as well as on the web; our post on automating class bookings on WhatsApp shows how that works.
What our customers say
We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.
Natalie HiongFounder, Creative Hearts
We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.
ChaitraFounder, Untangle
Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!
MeryemFounder, Reforma Pilates
Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.
JustinGeneral Manager, Espressivo Music Academy
I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.
Raghavendran RajasekaranFounder, Music Love Yoga
This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!
AazamFounder, Sport-fit Physio Care
Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!
Dr. Giri PrasetyaFounder, Spinalign Wellness
After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.
Dr. Abdul AzeezFounder, Pearl Kinesis Healthcare
My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.
LakshmiCEO, SAMA: The Calm Mind Studio
Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!
Founder, The Unalome
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