Answer Messenger enquiries faster

Bring every Facebook Messenger chat into one team inbox. Your AI agent replies instantly, 24/7, and hands over to the right teammate when needed.

Start free trial Book a demo

7-day free trial
No credit card required

Trusted by businesses worldwide

Faster, more personal replies

All messages in one place

Manage every Messenger chat alongside your other channels in one platform, so nothing gets missed. Your team sees each customer's conversations and details before replying.

Instant replies, 24/7

Your AI agent answers routine enquiries on Messenger right away, day or night. When a customer needs a person, it hands over to a teammate with the full history.

Right chat, right person

Prioritise urgent messages and assign each enquiry to the right team member. Track ongoing chats in one place, so delays are kept to a minimum.

Key features of the Messenger integration

Every Messenger chat in one inbox

Handle all Messenger enquiries from one platform, alongside your other channels. Prioritise the urgent ones, assign each to the right teammate and let your AI agent cover routine questions around the clock.

Centralised messaging: every Messenger chat in one inbox
Prioritisation: urgent enquiries handled first
24/7 support: automated replies outside working hours

Personal replies in real time

Respond to enquiries in real time and tailor each reply using the customer details you already have, for a more personal support experience. Conversations are centralised and tracked, so ongoing chats keep moving and delays stay low. Any teammate can pick up where the last reply left off.

Set up without code

Set up and manage your AI agent on Messenger without coding, and see every conversation and customer detail in one platform.

No-code setup: no developer needed to get started
One platform: conversations and customer details together
Room to grow: expand what the AI agent handles and adapt your support as your business grows

Many customers find a business through its Facebook Page and tap Message instead of calling. Those enquiries come from people who are already interested, so slow or missed replies cost bookings and sales. The challenge is that Page messages are easy to lose when several people check them from different devices.

Routing Messenger into a shared workspace gives every enquiry an owner. A typical setup takes a few steps:

Connect the Facebook Page your customers already message.
Write short answers to the questions you get most: opening hours, location, prices and how to book.
Let the AI agent use those answers to reply instantly, day and night.
Set rules for when a chat goes to a person, such as complaints, custom quotes or payment questions.

Because each conversation is linked to a contact record, your team sees earlier chats and notes before replying, which keeps answers personal rather than generic. This connects Messenger to your wider customer service workflow instead of leaving it as a separate inbox, and every contact feeds into a CRM built for small businesses.

Messenger works especially well for local businesses with an active Facebook Page: salons, clinics, gyms, restaurants and community organisations. Start with an AI chatbot for common questions, review the conversations it hands over in the first few weeks, then add answers for anything that comes up repeatedly.

Customer stories

What our customers say

We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.

Natalie Hiong
Founder, Creative Hearts

We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.

Chaitra
Founder, Untangle

Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!

Meryem
Founder, Reforma Pilates

Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.

Justin
General Manager, Espressivo Music Academy

I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.

Raghavendran Rajasekaran
Founder, Music Love Yoga

This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!

Aazam
Founder, Sport-fit Physio Care

Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!

Dr. Giri Prasetya
Founder, Spinalign Wellness

After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.

Dr. Abdul Azeez
Founder, Pearl Kinesis Healthcare

My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.

Lakshmi
CEO, SAMA: The Calm Mind Studio

Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!

Neha
Founder, The Unalome

No strings attached

Start your 7-day free trial

Boost your sales and save countless hours with Whautomate.