WhatsApp broadcasts to the right people
Segment your contacts with filters and tags, then send personalised bulk WhatsApp messages now or on a schedule. Track reads and replies, and retarget.
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Trusted by businesses worldwide
Campaigns that land
Reach the right audience
Send each message only to the segment it matters to, so it feels relevant, not like spam. Relevant messages earn more engagement than one message sent to everyone.
Send at the right time
Schedule broadcasts for when your audience is most likely to read, or send instantly. Plan campaigns in advance and still react fast to time-sensitive updates.
Learn what works
See what was read and replied to, then retarget the people who showed interest. Use the results to refine your messaging for the next campaign.
Key features of WhatsApp broadcasts
Advanced segmentation
Segment your clients and contact lists with demographic filters, or build custom segments using tags. Target each message for maximum relevance, so a promotion reaches the people it was written for and everyone else is left alone. Because segments come from your client records and tags, they stay current as your data changes.
Scheduled or instant sending
Plan your campaigns in advance and pick the moment each one goes out:
- Scheduled: send bulk WhatsApp messages to different segments at your preferred time
- Instant: run a campaign right away for time-sensitive updates or opportunities
- Per segment: give each audience its own timing
Personalised messages
Personalise your WhatsApp broadcasts with variables, so you address each person by name and tailor the message to their segment. Set it up once in the message and every recipient gets their own version. A bulk message then reads more like a one-to-one conversation, which strengthens customer relationships.
Analytics and retargeting
Measure how each campaign performs against the last one, then keep the conversation going with the people who showed interest:
- Analytics: track messages sent, read, replied to and more
- Insights: see which messages work best and refine future campaigns
- Retargeting: follow up with recipients who read or replied
How to plan a WhatsApp broadcast campaign
A broadcast works best when it starts with the audience, not the message. First decide who should hear from you: past clients who have not visited in a while, people interested in one service, or everyone in one city. Build that list with demographic filters, or with tags you add as customers chat, book or buy.
Next, write a message for that group. Business-initiated messages on the WhatsApp Business API are sent as approved templates, so keep the copy clear and add variables such as the first name. Pick a send time when that group is likely to read, or send straight away for urgent news like a schedule change.
- Salons and studios: fill quiet days with offers for regular clients
- Schools: announce new courses to past enquirers
- Online stores: tell interested buyers about new stock
After sending, watch reads and replies. Replies come back as normal chats in your team inbox, so your team can answer them like any other conversation. People who read or replied form a natural group for a second, more specific message, which usually works better than sending the same broadcast to everyone again. Keep each segment focused and send only what is relevant to it, so people stay subscribed.
What our customers say
We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.
Natalie HiongFounder, Creative Hearts
We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.
ChaitraFounder, Untangle
Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!
MeryemFounder, Reforma Pilates
Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.
JustinGeneral Manager, Espressivo Music Academy
I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.
Raghavendran RajasekaranFounder, Music Love Yoga
This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!
AazamFounder, Sport-fit Physio Care
Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!
Dr. Giri PrasetyaFounder, Spinalign Wellness
After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.
Dr. Abdul AzeezFounder, Pearl Kinesis Healthcare
My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.
LakshmiCEO, SAMA: The Calm Mind Studio
Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!
Founder, The Unalome
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