Engage donors and volunteers in one place

Accept online donations, register volunteers and reply to supporters on every channel from one inbox. AI answers common questions 24/7.

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More impact, less admin

Online donations

Accept donations securely through customisable forms that sit on your website. Every supporter gets an automatic receipt, and invoices, payments and records stay accurate in one system.

Volunteer coordination

Register volunteers with simple forms, track each application in one place and send updates automatically. Your volunteer base stays informed and your team stays organised.

AI first, team when needed

Your AI agent is available 24/7 to answer common questions and guide visitors through the donation process. When a supporter needs a person, it hands over to your team.

Key features of the NGO platform

Online donation forms

Build customisable donation forms and add them to your website, so supporters give securely without leaving your site. Each donation is acknowledged with an automatic receipt, and payments are tracked alongside your invoices and records, for a smooth giving experience and accurate financial management.

One inbox for donor conversations

Messages from WhatsApp, Instagram, Messenger, Telegram, TikTok and website live chat land in one inbox, so you never miss a crucial interaction. Track every interaction with each donor, show appreciation and keep supporters informed about your latest projects. Personal, timely replies help donor engagement and retention.

Fundraising and awareness campaigns

Segment your audience and send tailored messages for fundraising drives and awareness campaigns. Whether it is a fundraising drive or an awareness campaign, reach each group with the message that matters to them, then use insights on donor behaviour and campaign results to see what works and refine your next campaign.

Volunteer registrations

Volunteers sign up through simple registration forms, and every application is tracked in one place. Automated notifications keep applicants updated, and you can message your whole volunteer base efficiently.

Registration forms: easy sign-up for new volunteers
Application tracking: every application recorded in one place
Automated updates: notify volunteers without manual follow-up

Automated receipts and donor reports

Acknowledge each donation instantly with an automated receipt, which builds donor trust from the first gift. Detailed reports show supporters how their contributions are making a difference, and insights on donor behaviour help your team make data-driven decisions about where to focus next.

Charities, community groups, churches and foundations rely on people who give time or money when they can. Reaching them where they already chat, and making it quick to act, matters more than a polished newsletter they may never open.

A simple donation drive works like this. You create a donation page with online donation and registration forms, embed it on your website and share the link in a message. Supporters give in a few taps, receive an automatic receipt, and their details are saved for next time. When the campaign ends, you thank them and share what their gift achieved.

Volunteer drives follow the same pattern: a registration form, an automatic confirmation, then updates as the date gets closer. Splitting supporters into groups, such as regular donors, event volunteers or past attendees, lets you send the right appeal to each through segmented WhatsApp broadcasts instead of one message for everyone.

Replies to those campaigns come back on many channels. A shared team inbox keeps every donor and volunteer conversation together, so staff and coordinators see the full history before they answer.

Where to begin:

Build one donation form and one volunteer form.
Tag existing supporters by how they help.
Prepare a thank-you message and receipt.
Plan one campaign with a clear goal and end date.

Afterwards, campaign and donor reports show which appeals worked best, so the next drive starts from what you learned.

Customer stories

What our customers say

We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.

Natalie Hiong
Founder, Creative Hearts

We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.

Chaitra
Founder, Untangle

Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!

Meryem
Founder, Reforma Pilates

Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.

Justin
General Manager, Espressivo Music Academy

I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.

Raghavendran Rajasekaran
Founder, Music Love Yoga

This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!

Aazam
Founder, Sport-fit Physio Care

Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!

Dr. Giri Prasetya
Founder, Spinalign Wellness

After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.

Dr. Abdul Azeez
Founder, Pearl Kinesis Healthcare

My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.

Lakshmi
CEO, SAMA: The Calm Mind Studio

Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!

Neha
Founder, The Unalome

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