The WhatsApp API that does the heavy lifting

Official Meta Cloud API with 0% markup on conversation fees. Bookings, broadcasts, automations and an AI agent, with your team in one shared inbox.

Start free trial Book a demo

7-day free trial
No credit card required

Trusted by businesses worldwide

Everything you need on WhatsApp

Official Meta partner

Connect your number in minutes through Meta's official Embedded Signup, with no manual app review. You pay Meta's conversation fees at cost, with 0% markup and no hidden commission.

Book and sell in chat

Customers book appointments and classes, pay in advance and order products without leaving WhatsApp. Confirmations, reminders and order updates arrive automatically in the same chat.

AI first, people when needed

Your AI agent, trained on your own content and FAQs, answers routine questions 24/7. When a conversation needs a personal touch, it hands over to a teammate with the full history.

Key features of the WhatsApp Business API

Connect your number your way

Go from sign-up to sending in one session, with no manual app review and no back-and-forth with Meta support. Choose the setup that fits how you work today.

Embedded Signup: Meta's official flow to connect in minutes
Co-Existence: keep the WhatsApp Business app on your phone, no number migration
Your own API keys: bring an existing Cloud API setup and add AI agents, broadcasts, automations and the team inbox without touching your WABA

Meta Tech Partner with 0% conversation fees

0% markup on conversation fees

Whautomate is an official Meta Tech Partner. You pay Meta for usage at cost and Whautomate for the platform, with 0% markup and no hidden commission on conversation fees. Estimate your costs or read the pricing guide to see what you would pay.

WhatsApp Flows

Build rich, multi-screen WhatsApp Flows that customers complete inside the chat, with no external website or form to open. Less friction means more people finish what they start.

Bookings: appointment booking without leaving WhatsApp
Lead capture: structured forms in place of free-text back-and-forth
Surveys and onboarding: questionnaires and checklists in a few taps

Segmented broadcasts

Send approved templates to thousands of contacts in one go, aimed at the right segment, and schedule them ahead. Every campaign shows who received, read and acted on it.

Segmentation: by behaviour, purchase history, location or any custom attribute
Rich media: images, videos, documents and buttons
Tracking: delivery, read receipts and link clicks on every campaign

No-code automations

Trigger message journeys on new contacts, bookings, payments, abandoned carts or order changes. Each step has its own wait time, so you can build full lifecycle sequences with precise timing and no code.

Branching: send different messages based on contact data or behaviour
WhatsApp and email: both channels in the same automation
Templates: pre-built journeys to start in minutes

Book, sell and support on WhatsApp

Appointment scheduling

Customers book 24/7 against each team member's live calendar and pay in advance through Stripe or Razorpay. Confirmations and reminders go out automatically, and they cancel or reschedule on WhatsApp without calling you.

Formats: in-person visits, home visits and online consultations
Meeting links: created automatically with Zoom or Google Meet
Reminders: at custom intervals, such as 24 hours and 1 hour before

Classes, packs and memberships

Sell drop-ins and class packs or recurring memberships in one conversation, with participant limits and automatic waitlists that prevent overbooking. Payment is taken before the spot is confirmed, and reminders keep attendance high.

Waitlists: participants are told automatically when a spot opens
Formats: in-person and online classes
Reports: attendance and booking reports to track fill rates

A store inside WhatsApp

Publish a product catalogue, take orders and collect payments in chat, with no website required. Customers browse, order and pay in the same conversation they used to ask about a product. Already selling online? Connect Shopify or WooCommerce and handle in-chat sales alongside automatic order status updates.

AI agent and team inbox

A no-code AI agent powered by OpenAI and trained on your content handles customer service, lead qualification and bookings. It hands over to your team in the shared inbox with the full conversation, where agents also answer Instagram, Messenger, Telegram and live chat.

Assignments: route chats to agents or teams
Private notes: internal comments only your team sees
Tags and canned replies: organise queues and answer consistently

The WhatsApp Business API is built for teams, not a single phone. Instead of one person answering from the Business app, your number runs on Meta's Cloud API, so several staff can reply at once, bots can answer automatically and messages can be triggered by events in your business. In return, Meta sets rules: messages you start outside a customer's 24-hour reply window must use a pre-approved template, and every conversation is billed by Meta.

A practical setup order looks like this:

Connect your number and verify your business profile with Meta.
Write and submit a few templates: an order or booking confirmation, a reminder and a short promotional message.
Import your contacts with opt-in status and add tags you will segment on later.
Turn on an AI agent for common questions and decide when chats go to a person.

Most businesses start with service, then add revenue. A dental or physio practice usually begins with online booking with WhatsApp reminders. A retailer starts with order updates, then moves to targeted WhatsApp broadcasts for repeat sales. Support-heavy teams lean on customer service automation so routine questions never reach the queue.

Quality matters as much as volume. Send only to contacts who opted in, keep promotional frequency sensible and make it easy to stop messages. Meta tracks blocks and reports against your number, and a low quality rating limits how many people you can reach. Our guide on why WhatsApp accounts get banned covers the most common mistakes.

Customer stories

What our customers say

We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.

Natalie Hiong
Founder, Creative Hearts

We were lucky to find Whautomate when we were looking for a razorpay integrated appointment scheduling software. Whautomate has helped us organize our client calendar effectively and send out professional communication to clients on WhatsApp. The team is responsive and customer support is great. I would highly recommend them.

Chaitra
Founder, Untangle

Whautomate took the admin chaos out of running my Pilates studio, scheduling is effortless and client communication finally feels seamless. Highly recommend!

Meryem
Founder, Reforma Pilates

Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.

Justin
General Manager, Espressivo Music Academy

I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.

Raghavendran Rajasekaran
Founder, Music Love Yoga

This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!

Aazam
Founder, Sport-fit Physio Care

Honestly, I was a bit skeptical at first about Whautomate, but the team has been incredibly friendly, responsive, and diligent. While many other apps have their pros and cons, if you're looking for fast, reliable tech support that makes your life easier, Whautomate is the way to go. The best tech support and customer service, highly recommended!

Dr. Giri Prasetya
Founder, Spinalign Wellness

After using Whautomate for over a year, I can confidently say it has transformed the way I run my clinic. Appointment scheduling and follow-ups, which was one of the most time-consuming parts of our workflow is now fully streamlined. The WhatsApp integrations are incredibly effective, helping our patients stay engaged, informed, and consistent with their visits.
What sets Whautomate apart is not just the automation, but the team behind it. Their support is unbelievably fast, attentive, and solution-oriented, Especially Mr. Parthiban, He is Gem, Progressive and Positive Thinker, He is Kind and attentive. Any time we needed help, he responded with clarity and efficiency something we’ve rarely experienced with other software providers or any other service providers.

Dr. Abdul Azeez
Founder, Pearl Kinesis Healthcare

My overall experience with Whautomate has been positive and helpful for my business. I had researched extensively for platforms that would cater to my specific needs, were quick to install and did not require heavy investments. Whautomate met all my requirements. The team is also great to work with and the CEO was personally involved in critical requirements.

Lakshmi
CEO, SAMA: The Calm Mind Studio

Using Whautomate for managing my yoga and sound healing classes has made the entire booking process smooth and effortless. From class scheduling to tracking credits and communication, everything feels well organised and easy to use for both me and my students. Grateful for the support and simplicity your platform brings to small wellness businesses like mine. Thank you, Whautomate team, for creating such a helpful system!

Neha
Founder, The Unalome

No strings attached

Start your 7-day free trial

Boost your sales and save countless hours with Whautomate.