CRM for SMBs: Transform Your Customer Management with Whautomate

Elevate Your Customer Relationship Management with Whautomate Whautomate’s CRM solution is specifically designed for small and medium-sized businesses (SMBs) to enhance customer management, streamline communication, and drive engagement. Our CRM offers a comprehensive suite of features to manage customer records, automate interactions, and optimise your marketing efforts.

Benefits of Whautomate’s CRM for SMBs

Enhanced Customer Management

Centralise customer information, documents, and interactions to streamline management and improve service.

Improved Communication

Use a unified inbox to manage and track conversations across multiple channels, ensuring no message goes unanswered.

Effective Marketing

Leverage WhatsApp marketing campaigns and drip campaigns to engage customers and drive conversions.

Automated Engagement

Automate workflows to maintain consistent communication and follow-ups, saving time and improving efficiency.

Optimised Contact Management

Organise and segment contacts to tailor your communication and enhance customer relationships.

Key Features of Whautomate’s CRM for SMBs

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Customer Record Management

  • Comprehensive Records: Maintain detailed customer profiles including notes, documents, letters, and custom fields.
  • Centralised Information: Keep all customer information in one place for easy access and management.

Forms

  • Customisable Forms: Use forms for various purposes, such as collecting customer information, feedback, and registrations.
  • Online Payments: Accept payments through forms for services, events, and donations.
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Omnichannel Team Inbox

  • Unified Communication: Manage conversations from WhatsApp, Instagram, Telegram, Messenger, and Live Chat in a centralised inbox.
  • Efficient Management: Assign conversations to team members, add tags and notes, and track conversation statuses.

WhatsApp Marketing Campaigns

  • Targeted Campaigns: Create and execute marketing campaigns through WhatsApp to engage with customers and prospects.
  • Personalisation: Tailor messages to different customer segments for improved effectiveness.
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Drip Campaigns

  • Automated Sequences: Set up automated drip campaigns to nurture leads and engage customers over time.
  • Customisation: Create personalised content and schedule messages to drive customer engagement and conversion.

Contact Management

  • Organised Contacts: Manage and segment your contacts effectively for targeted communication and follow-ups.
  • Detailed Profiles: Maintain comprehensive profiles with interaction history, preferences, and more.
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Automations for Engagement

  • Automated Workflows: Use automation to engage prospects and clients, reducing manual tasks and ensuring timely follow-ups.
  • Custom Triggers: Set up triggers based on customer actions and interactions to personalise engagement.

Automate customer engagement and save time.

With Whautomate, you can easily set up rules to send automated messages to your customers and leads without lifting a finger. Get the right message to the right people at the right time, while saving time and money.

Customer Aanalysis

Objectively productize exceptional via customized.

Real Time Metrics

Interactively integrate extensible users maximizing resource.

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Reach customers where they are.

Connect with customers on the channels they prefer. Create segments to target the right people with the right message, and broadcast via WhatsApp, email, and SMS. Automate customer engagement and take your marketing campaigns to the next level.

Finance Models

Objectively productize exceptional via customized.

Daily Consultancy

Compellingly initiate distinctive principle-centered sources.

Automate customer engagement in minutes.

Make customer engagement effortless and elevate your business with Whautomate! Setup a bot in minutes using the predefined templates and customize it to fit your needs. Enjoy features like automated user onboarding, message scheduling, and more. Get started today!

Fast Services

Rapidiously exploit robust solutions without alignments.

Free Shipping

Interactively integrate whereas extensible users resource.

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WhatsApp Automation

Whautomate is an affordable WhatsApp-based automation and customer engagement platform for businesses of all sizes. With features like WhatsApp AI Chatbot, Automation Rules, Drip Campaigns, E-Commerce Shop, and more, businesses can increase 10X productivity and guarantee ROI. Elevate customer experience, increase retention, and measure satisfaction through automation on autopilot mode.

Testimonials

See What Our Customers Say About Us!​

Read Real Stories from Customers Who Love Whautomate and Why They Choose Us!

Natalie Hiong

We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.

Natalie Hiong

Natalie Hiong

Founder @ Creative Hearts
Justin

Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.

Justin

Justin

General Manager @ Espressivo Music Academy
Raghavendran Rajasekaran

I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.

Raghavendran Rajasekaran

Raghavendran Rajasekaran

Founder @ Music Love Yoga
Azam

This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!

Azam

Azam

Founder @ Sport-Fit Physio Care

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