Centralized Team Inbox for Efficient Communication Whautomate’s Omnichannel Team Inbox is designed to simplify and centralize your communication across multiple platforms. Manage messages from WhatsApp, Instagram, Telegram, Messenger, and Live Chat all in one place, ensuring nothing slips through the cracks.
Our Omnichannel Team Inbox is designed to improve efficiency, collaboration, and customer satisfaction. By centralising your communication channels, you can ensure consistent, timely, and personalised responses to your customers.
Manage all your communication channels in one place, reducing the time spent switching between platforms.
Assign tasks, share notes, and collaborate effectively within your team.
Ensure quick and accurate responses with seamless transitions between bots and human agents.
Use custom fields to personalise interactions and better understand your customers’ needs.
Tag conversations and manage their status to keep track of ongoing and resolved issues.
Keep all your conversations organised in a single, easy-to-use interface. Our centralised team inbox consolidates messages from WhatsApp, Instagram, Telegram, Messenger, and Live Chat, allowing your team to manage and respond to customer inquiries efficiently.
Ensure prompt and effective responses by assigning conversations to the right team member. With the ability to assign chats, you can delegate tasks based on expertise and availability, enhancing your team's productivity.
Stay organised and informed by tagging conversations and adding notes. Categorise chats for easy retrieval and add contextual notes that provide valuable insights for your team members, ensuring continuity in customer interactions.
Customise contact information to suit your business needs. Manage custom fields for contacts, allowing you to capture and store specific details that are important for personalized customer engagement.
Keep track of your conversations with clear status indicators:
Provide a smooth customer experience with our seamless bot-to-human agent transfer feature. When a conversation requires human intervention, our system ensures a flawless transition from chatbot to live agent, maintaining the context and history of the chat.
With Whautomate, you can easily set up rules to send automated messages to your customers and leads without lifting a finger. Get the right message to the right people at the right time, while saving time and money.
Connect with customers on the channels they prefer. Create segments to target the right people with the right message, and broadcast via WhatsApp, email, and SMS. Automate customer engagement and take your marketing campaigns to the next level.
Make customer engagement effortless and elevate your business with Whautomate! Setup a bot in minutes using the predefined templates and customize it to fit your needs. Enjoy features like automated user onboarding, message scheduling, and more. Get started today!
Whautomate is an affordable WhatsApp-based automation and customer engagement platform for businesses of all sizes. With features like WhatsApp AI Chatbot, Automation Rules, Drip Campaigns, E-Commerce Shop, and more, businesses can increase 10X productivity and guarantee ROI. Elevate customer experience, increase retention, and measure satisfaction through automation on autopilot mode.
Read Real Stories from Customers Who Love Whautomate and Why They Choose Us!
We’ve been using Whautomate for the past few months and it has been an exceptional tool for automating our WhatsApp replies. It has significantly improved our customer service efficiency, saving us valuable time. We also want to highlight the service provided by Babu, the founder, who has consistently been responsive and helpful. We wholeheartedly recommend Whautomate for anyone seeking effective automated solutions.
Whautomate has helped me to reduce man hours with its automatic reminders after booking of appointments. With the appointment page, I can easily see the agenda for the day and it has the ability to sync to my Google calendar which is very useful.
I highly recommend Whautomate for their exceptional WhatsApp automation solution. Their team's expertise and dedication impressed me from start to finish. They seamlessly integrated their solution, improving our customer service and productivity. Trust them for reliable and effective WhatsApp automation that drives business growth.
This platform has truly revolutionized the way I run my clinic. Managing Appointments, Billing, and Patient Records has become so effortless, and the WhatsApp automations are a real game-changer. The support team is fantastic, always there to lend a helping hand whenever I need it. If you're looking to take your clinic to the next level, I wholeheartedly recommend Whautomate!
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