What you can do with the DOKU integration
DOKU is Indonesia's largest payment gateway, now wired straight into WhatsApp. Connect DOKU to Whautomate and let your Indonesian customers pay on WhatsApp with whatever they already use - QRIS, e-wallets (OVO, DANA, LinkAja, DOKU Wallet), bank virtual accounts (BCA, BNI, BRI, Mandiri and 12+ more), Visa, Mastercard, JCB and Amex cards, convenience-store cash (Alfamart, Alfamidi, Indomaret, Lawson), and pay-later (Kredivo, Akulaku, Indodana). One registration unlocks 45+ payment methods, and a customer just taps a WhatsApp link to pay - the order is reconciled in Whautomate automatically.
Built for Indonesian SMBs and enterprises - retail and D2C, F&B, clinics and salons, fitness and yoga studios, tuition and enrichment classes, travel and services. Funds settle in IDR directly to your account; Whautomate never holds your money. DOKU activation takes about 10 minutes, and connecting it to Whautomate is a no-code paste of your API credentials. See how it fits your billing on the invoicing and payments page, and try the free WhatsApp invoice generator to send your first invoice today.
Key features
QRIS and every local method
Accept QRIS, e-wallets (OVO, DANA, LinkAja), bank virtual accounts, cards, convenience-store cash and pay-later - 45+ Indonesian payment methods from one DOKU connection.
WhatsApp invoices & payment links
Send branded WhatsApp invoices and one-tap DOKU payment links. Support partial payments, automatic reminders for unpaid invoices and one-click resend. Pairs with the WhatsApp invoice generator.
WhatsApp Commerce
Run a full WhatsApp storefront in Indonesia - publish a catalogue, take orders inside chat and collect payment via DOKU with no website required.
Sell services & appointments
Pair with Whautomate's online booking portal so customers self-schedule and pay a deposit or full fee through DOKU - confirmations and reminders go out on WhatsApp.
Class bookings & memberships
Sell single classes, multi-class packs and recurring memberships for studios, gyms and tuition centres - DOKU takes the payment, Whautomate handles booking and follow-ups.
Automations on payment
Trigger Whautomate automation the instant a DOKU payment succeeds - send a WhatsApp receipt, deliver the product, enrol in a class, tag the contact or push to your CRM.
How to connect DOKU to Whautomate
Sign up for DOKU
Create a DOKU merchant account and complete activation - you can be live in around 10 minutes.
Get your API keys
In the DOKU Back Office, copy your Client ID and Secret Key.
Connect to Whautomate
Paste the credentials in Settings → Payments → DOKU and set your default currency to IDR.
Trigger automations
In Automation → Add Rule, listen for "Payment Successful" and add Send Message actions for receipts, follow-ups or fulfilment.
Why teams pick the DOKU integration
Other Payments integrations
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Frequently asked questions
Which payment methods does DOKU support?
QRIS, e-wallets (OVO, DANA, LinkAja, DOKU Wallet), bank virtual accounts (BCA, BNI, BRI, Mandiri and more), Visa, Mastercard, JCB and Amex cards, convenience-store cash (Alfamart, Alfamidi, Indomaret, Lawson) and pay-later (Kredivo, Akulaku, Indodana) - 45+ methods from one registration.
Can I sell on WhatsApp without a website?
Yes. With Whautomate WhatsApp Commerce you publish a product catalogue inside WhatsApp, take orders in chat and collect DOKU payments by QRIS or e-wallet - no website or app required.
Can customers pay invoices partially?
Yes. Whautomate supports partial payments on DOKU invoices, perfect for deposits, instalments or term fees. Generate the invoice itself with the free WhatsApp invoice generator.
Does it support QRIS?
Yes. QRIS is built in, so any customer can scan and pay from their preferred Indonesian bank or e-wallet app on a single shared QR.
What automations can run when a payment succeeds?
Is DOKU only for Indonesia?
Yes - DOKU is built for Indonesian businesses settling in IDR. For other markets, see Stripe (global), Razorpay (India), MyFatoorah (GCC), PayTabs (MENA) or Thawani Pay (Oman).