What you can do with the Razorpay integration
India's most popular payment gateway, wired straight into WhatsApp. Connect Razorpay to Whautomate to sell products, services, appointments and class memberships on WhatsApp - with UPI, NetBanking, cards, wallets and EMIs available out of the box. Customers tap a WhatsApp payment link, pay via PhonePe, GPay, Paytm or any UPI app, and the order is auto-confirmed in Whautomate.
Razorpay + Whautomate is the fastest, most local-first way for Indian SMBs - clinics, classes, real estate, education, D2C - to collect payments through WhatsApp. See the Razorpay integration help guide for the complete setup.
Key features
WhatsApp Commerce
Run a full WhatsApp storefront in India - share a catalogue, take orders inside chat and accept UPI / card payments via Razorpay.
Invoices & payment links
Send branded WhatsApp invoices and UPI payment links. Support partial payments, automated reminders for unpaid invoices and one-click resend of the same link.
Sell services & appointments
Pair with Whautomate's online booking portal so customers self-schedule and pay a deposit or full fee through Razorpay - confirmations and reminders go out on WhatsApp.
Class bookings & memberships
Sell single classes, packs and recurring memberships using UPI Autopay - perfect for yoga studios, fitness gyms, tuition centres and clinics.
Modern checkout experience
Razorpay-hosted checkout with multilingual support, dark mode and 100+ payment methods - cards, NetBanking, UPI, wallets, EMIs, BNPL.
Automations on payment
Trigger Whautomate automation rules the instant a Razorpay payment succeeds - send a GST receipt on WhatsApp, tag the contact, deliver the product, enrol in a class or push to your CRM.
How to connect Razorpay to Whautomate
Sign up for Razorpay
Get a KYC-approved Razorpay merchant account.
Generate API keys
In the Razorpay dashboard, create a live Key ID and Key Secret.
Connect to Whautomate
Paste the keys in Settings → Payments → Razorpay and pick your default currency (INR).
Trigger automations
In Automation → Add Rule, listen for "Payment Successful" and add Send Message actions for receipts, follow-ups or fulfilment.
Why teams pick the Razorpay integration
Other Payments integrations
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Frequently asked questions
Do I need a separate Razorpay account?
Yes - you need a live, KYC-approved Razorpay account. Whautomate connects to it via API key.
Can I sell products on WhatsApp without a website?
Yes. Whautomate WhatsApp Commerce lets you publish a product catalogue inside WhatsApp and take Razorpay payments without any website or Shopify store.
Can customers pay invoices partially?
Yes. Whautomate supports partial payments on Razorpay invoices - perfect for clinics taking a deposit or schools collecting term fees in instalments.
Does the checkout support multiple languages?
Yes. Razorpay's hosted checkout auto-detects language, supports dark mode and offers UPI, cards, NetBanking, wallets, EMIs and BNPL on the same screen.
What automations can run when a payment succeeds?
Can I run UPI Autopay subscriptions?
Yes - UPI Autopay subscriptions work for monthly memberships, class packs and SaaS billing.
Is Razorpay only for India?
Yes - Razorpay primarily supports Indian-registered businesses. For other markets, see Stripe (global), MyFatoorah (GCC), PayTabs (MENA) or Thawani Pay (Oman).